Building strong member relationships is at the heart of what you do.
With Nook, we seamlessly blend strategy, intelligence (human and AI), and execution power to deepen relationships, boost loyalty, and drive measurable growth—smarter and faster. As a CUSO and certified HubSpot provider, we share your mission to serve exceptional experiences.
Solutions and Services
Automation & Intelligence
Harness AI-powered automation to uncover real-time member needs.
Pre-configured intelligent workflows to deepen relationships and scale.
Strategy & Execution Power
Strategic execution with expert guidance and hands-on support.
On-demand access to talent from CMO-level leadership to execution.
Vertical Member Experiences
Deliver personalized member experiences that drive loyalty without the cost and complexity of building from scratch.
Create member-centric content and product experiences to engage key segments.
With Nook, credit unions are able to increase:
Loyalty & Trust
Share of Wallet
Profitability
Engagement
Tech-enabled solutions and industry expertise help you:
Uncover real-time member needs
Deliver personalized experiences
Proactively provide the right services at the right time
The major selling point for us is, it worked. Dort Financial began seeing an uplift in products in the 50-plus category."
We’ve taken everything you love about Nook and expanded it to deliver even greater impact with more tech-enabled marketing solutions and our team!
From advanced marketing automation tools to lifecycle marketing strategies and go-to-market solutions, Nook is here to help Credit Unions, Wealth Management Firms, and Fintechs grow smarter, connect deeper, and thrive in today’s evolving landscape.
While many services may be new, our mission to build meaningful connections that deliver for our customers remains the same.
Nook CEO, Austin Wentzlaff, on CUbroadcast
I firmly believe that Nook is at the forefront of something truly exceptional for the credit union industry. As a former credit union CEO, I can attest that every credit union grapples with similar challenges related to member loyalty and engagement—precisely the issues that Nook addresses."
- Kirk Kordeleski Industry Veteran & Nook Strategic Advisor
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