NorthCountry Federal Credit Union Selects Nook for HubSpot Implementation and Core Data Integration

Partnership establishes a stronger data foundation for connected member engagement, internal alignment, and long-term growth

Wayzata, MN.  —  May 15, 2026  —  NorthCountry Federal Credit Union has selected Nook, a credit union service organization (CUSO) and Platinum HubSpot Solutions Partner, to lead platform implementation, CRM architecture, and data integration.

The engagement includes the implementation of HubSpot alongside a secure, automated core integration and data architecture framework powered by Nook’s Data Connector. Nook’s proprietary architecture is deployed directly within the credit union’s secure environment, eliminating the need for third-party middleware and reducing data exposure risk.

Purpose-built for credit unions, Nook helps organizations connect technology, data, and execution in a way that aligns how they operate. By combining HubSpot implementation expertise with secure, credit-union-specific data integration, Nook enables a more connected approach to growth and member engagement.

“Credit unions need more than software. They need the right data foundation underneath it,” said Austin Wentzlaff, CEO of Nook. “We’re partnering with NorthCountry to build a forward-looking infrastructure that supports dynamic member engagement, delivers clearer acquisition insights and creates stronger alignment across the organization.

The partnership reflects a broader shift across the credit union industry toward more unified operating models that reduce fragmentation, strengthen execution, and improve the member experience.

“NorthCountry is always looking for ways to better connect our teams, our data, and the member experience,” said Kathryn Lagerstedt, SVP Strategic Engagement for NorthCountry Federal Credit Union. “Nook stands out because they understand both the power of HubSpot and the realities of how credit unions operate. Their ability to pair platform expertise with a credit-union-specific approach to data integration made them the right partner to help us build a stronger foundation for more coordinated engagement and long-term growth.”

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About NorthCountry Federal Credit Union

NorthCountry Federal Credit Union is a not-for-profit financial institution serving northern Vermont and parts of New Hampshire and New York. The credit union is committed to providing strong service, innovative products, and support for the communities where its members live, work, and play.

About Nook

Nook is a Credit Union Service Organization (CUSO) and Platinum HubSpot Solutions Partner that helps credit unions modernize how they connect and operationalize data, marketing, sales, and service systems. Through its credit-union-specific approach to platform implementation and data integration, Nook helps institutions build a stronger foundation for growth, alignment, and member engagement.